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File B6 / Back issues

The only copy of anything is not a copy at all.

Losing the material is quieter than having it stolen, and it happens far more often. A drive fails with the only edit on it. A mailbox is emptied by whoever got into it. An assistant leaves and a Google account goes with them. These nine lines are about second copies kept away from the thing they protect, and about recoveries that get tried before you need them.

N-able CoveDropsuite alongside itRecovery gets tested
B6 9 lines on this file
Lines here9
Made byN-able Cove, plus Dropsuite
CountedMachine, person, tenant, or company
ProofRecovery testing is a line of its own

Two platforms, and the reason it is two

N-able Cove handles machines and the Microsoft side of things: file history, whole workstation images, hardware servers, virtual servers, and a Microsoft 365 tenant. Workspace, the Entra ID configuration, plus the QuickBooks Online ledger, all go to Dropsuite.

Nobody needs all nine of them. A household with three laptops and a Microsoft tenant takes three lines. A name with a production company, a merchandise business, and a foundation attached takes rather more. Keeping them separate is what stops you paying for the parts that have nothing whatever to do with you.

The line people leave out

Recovery testing gets cut from the order to save a few pounds, and it is the line that turns backup from an expense into a fact. It runs recoveries on a schedule and keeps the evidence that they worked.

Until somebody restores from it, a backup is a belief and not a fact. Finding out that a job has quietly been failing since February should not happen on the morning after a drive dies. Knowing instead costs very little.

A backup nobody has restored from is a rumour with a schedule.
Lines on this file

What each is, and what it comes to

The rates underneath arrive from billing as this page opens. Anything you set is held in the running order meanwhile.

Fortify-CDP-FFLine

Working File History

Versions of the folders in daily use

Version history for the folders somebody is in every day, so a file flattened this morning can be taken back to what it looked like yesterday afternoon.

  • On a Windows workstation: the folders you nominate, kept 28 days deep.
  • Pointed at work in progress rather than at the whole machine.
  • Recovery done by us, or by you out of the portal, whichever suits.
Made byN-able Cove
Runs whereWindows workstations
HoldsWhichever files and folders you nominate
Going back28 days of prior versions
Not this lineA whole machine image. That is the next one down
CountedOne per Windows workstation
Reading rateper Windows workstation
billed a month ahead
COUNT
Fortify-CDP-WKSTNLine

Workstation Image Backup

An image of the entire machine, taken regularly

The whole machine rather than a chosen folder, so a dead drive becomes an afternoon of rebuilding instead of a fortnight of reconstructing somebody's working life from memory.

  • Whole machine images on Windows, Linux, and macOS.
  • 500GB of pooled space for every workstation on the account.
  • Pull back the whole machine, or one file from inside the image.
Made byN-able Cove
Runs whereMachines on Windows, Linux, or macOS
HoldsThe lot, rather than a chosen part of it
Storage500GB of pooled space per machine
RecoveryThe whole machine, or single files from inside the image
CountedOne per workstation
Reading rateper workstation
billed a month ahead
COUNT
Fortify-CDP-SRVRLine

Physical Server Backup

For a server that physically exists somewhere

For the box in a cupboard that a business quietly depends on: the media server, the archive machine, the thing an accounts package has been running on since 2019.

  • Whole server backup on Windows and Linux, with databases handled properly.
  • 2000GB of pooled space for every server on the account.
  • Recovery onto bare replacement hardware.
Made byN-able Cove
Runs whereServer hardware on Windows or Linux
DatabasesCopied as well
Storage2000GB of pooled space per server
RecoveryOnto bare metal, or single files lifted out
CountedOne per physical server
Reading rateper physical server
billed a month ahead
COUNT
Fortify-CDP-VMLine

Virtual Server Image Backup

Guests on a hypervisor, imaged one by one

The same again for hypervisor guests, one line per virtual server, so the bill matches what runs rather than what a host could hold one day.

  • Whole image backup of Windows and Linux guests, with databases handled.
  • 2000GB of pooled space for every guest on the account.
  • Recover a guest, or pull files out of its image.
Made byN-able Cove
Runs whereWindows and Linux guests
DatabasesCopied as well
Storage2000GB of pooled space per guest
CountingOne line per guest, never per host
CountedOne per virtual server
Reading rateper virtual server
billed a month ahead
COUNT
Fortify-CDP-M365Line

Microsoft 365 Protection

A copy of the Microsoft tenant, held apart

Microsoft keeps the tenant running. What Microsoft does not keep is a copy of whatever somebody cleared out of it last quarter. This line is that copy.

  • Exchange, SharePoint, OneDrive, and Teams all included.
  • Storage pooled at 1TB for each user across the tenant.
  • Bring back a mailbox, a site, a folder, or one single message.
Made byN-able Cove
HoldsExchange, SharePoint, OneDrive, Teams
Storage1TB of pooled space per user
RecoveryRight down to one item
WhyA live tenant is not a copy, whatever anybody assumed it was
CountedOne per licensed user
Reading rateper licensed user
billed a month ahead
COUNT
Fortify-CDP-GWSLine

Google Workspace Protection

A copy of the Workspace tenant, held apart

The identical argument over on the Google side. Mail, files, contacts, calendars and tasks, copied somewhere no deletion inside the tenant can follow.

  • Mail, drives, contacts, calendars, tasks, the lot.
  • Recovery item by item, so one thing comes back without the rest.
  • Especially useful the week somebody leaves and an account goes with them.
Made byDropsuite
HoldsMail, drives, contacts, calendars, tasks
RecoveryItem by item
FitsA household or office working on Google Workspace
Kept whereApart from the tenant being copied
CountedOne per licensed user
Reading rateper licensed user
billed a month ahead
COUNT
Fortify-CDP-QBOLine

QuickBooks Online Protection

The books, copied continuously by Dropsuite

Continuous copies of the accounts. A bad import, a deleted account, or somebody tidying with more enthusiasm than judgement stops being permanent.

  • Continuous copies of QuickBooks Online, counted per company.
  • One click to put things back as they were.
  • Each company is its own line, which suits how these households are arranged.
Made byDropsuite
HoldsQuickBooks Online
How oftenContinuously
RecoveryOne click, back to how it was
CountingSeveral entities means several lines
CountedOne per company file
Reading rateper company file
billed a month ahead
COUNT
Fortify-CDP-EntraLine

Entra ID Configuration Backup

The shape of the directory, copied and watched

Not what is in the tenant but the shape of it: accounts, groups, roles, policies. The part that is miserable to rebuild from memory once somebody has changed it badly.

  • Copies of Entra ID configuration, held with no retention limit.
  • Changes tracked as they happen, so an alteration is seen rather than discovered.
  • Useful evidence when somebody later asks who changed what, and when.
Made byDropsuite
HoldsEntra ID configuration
Kept forAs long as you keep the line
WatchingConfiguration changes, tracked as they happen
Not this lineMailboxes and files. Those sit on the Microsoft 365 line
CountedOne per tenant
Reading rateper tenant
billed a month ahead
COUNT
Fortify-CDP-ContinuityLine

Restore Verification

Recovery tested on a schedule, with the proof kept

Recoveries run to a schedule against systems you already protect, with the evidence kept afterwards. It converts a hopeful assumption into something you can point at.

  • Recovery testing that happens rather than recovery testing that is promised.
  • Evidence of a completed restore, kept for whoever ends up asking.
  • Catches a job failing quietly, months before that matters.
Made byN-able Cove
What it isAutomated recovery testing with proof of the restore
Applies toSystems already carried by one of the backup lines
You getEvidence a restore finished, kept on the record
Why botherAn untested backup is an assumption with a timetable
CountedOne per protected system
Reading rateper protected system
billed a month ahead
COUNT
Honest scope

Where this file stops

Backup is bought last and needed most, and it also gets oversold, so here is the shape of what it will not do for you.

  • A copy is not confidentiality. Backup keeps you from losing material. It does nothing at all about that material getting out. Those are different problems bought on different files.
  • Recovery takes as long as it takes. Moving a large amount of data takes a while. You get an honest figure for your own configuration while scoping instead of a comforting one now.
  • It copies what you nominate. A device, an account, or a service nobody added to the scope is never copied. Backup usually fails because something was left off a list, not because the software broke.
  • Deleting is not always reversible. Retention windows are real. Something removed and then missed years later may be outside the window on the line you bought. Ask for the specific numbers on your own setup.
  • It will not tidy up for you. Nine years of duplicated folders get copied as nine years of duplicated folders. Deciding what should still exist is work, and it is not work backup software does.
STET

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